You are meeting strangers. Here is what we check first.
OFF LABEL puts artists in rooms with people they have never met: a photographer in the next borough, a pub back room, an engineer with a Tuesday free. That only works if the vetting is honest about what it does and does not cover.
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Every account belongs to a real person
One account, one human, with an email we can reach. Personas sit under that account, so a venue and an artist profile still trace back to someone real.
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Artists confirm they are independent
The eligibility gate at sign-up is a declaration, and we spot-check it against public release data. Signed acts are turned away, which is the whole point of the place.
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Venues and studios show an address and a booking contact
We check the address exists, that the room is real, and that the booking contact answers. A space with no answer does not get a pin on the map.
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A person at OFF LABEL checks every verified profile
A verified badge means someone at OFF LABEL looked at the profile, the links worked, and at least one enquiry got a reply. It doesn't rate the quality of anyone's work or endorse them.
- Money is stated up front
- Every listing shows a fee, a split or a rate before you write a message. If a member asks you to pay to play, report it.
- Nobody sees your contact details until you send
- Emails and phone numbers sit behind the member view. Fans and search engines never see them.
- You can leave a conversation at any time
- Archive it, block the member, or report the thread. Blocking is silent, they are not told.
- We answer reports within two working days
- Serious reports, meaning safety at a venue or harassment, are looked at the same day.
Reporting someone
Every conversation has a report and a block control at the top of the thread. Tell us what happened in your own words. We read all of them, we never pass your message to the person you reported, and we will tell you what we did.